How Supracarer Works
From choosing a package to care in your home, here is exactly what happens at every stage and who you will be dealing with.
Choose Your Care Package
Pick the package that fits your family from monthly Wellness Visits through to full Live-In Care. Tell us who the care is for, and checkout is handled securely in the app.
We Build Your Care Team
A dedicated care coordinator takes on your case and assembles your team, a lead nurse plus named backup nurses, so cover never rests on one person.
Your Team Is Confirmed
You're introduced to your nurse and your coordinator, and together you agree a date and time for the initial home visit.
Initial Home Assessment
Your coordinator and nurse visit together to assess needs in the home, agree the care plan, and set the day care begins.
Care Begins
Your coordinator activates care. Your nurse logs every visit, and you can follow progress and message your coordinator from the app at any time.
Monthly Review & Renewal
At the end of each month we review how care is going with you, then renew, adjust, pause, or stop the package, whatever your family needs next.
Choose Your Care Package
Pick the package that fits your family from monthly Wellness Visits through to full Live-In Care. Tell us who the care is for, and checkout is handled securely in the app.
Step 1 of 6We Build Your Care Team
A dedicated care coordinator takes on your case and assembles your team, a lead nurse plus named backup nurses, so cover never rests on one person.
Step 2 of 6Your Team Is Confirmed
You're introduced to your nurse and your coordinator, and together you agree a date and time for the initial home visit.
Step 3 of 6Initial Home Assessment
Your coordinator and nurse visit together to assess needs in the home, agree the care plan, and set the day care begins.
Step 4 of 6Care Begins
Your coordinator activates care. Your nurse logs every visit, and you can follow progress and message your coordinator from the app at any time.
Step 5 of 6Monthly Review & Renewal
At the end of each month we review how care is going with you, then renew, adjust, pause, or stop the package, whatever your family needs next.
Step 6 of 6Choose Your Care Package
Pick the package that fits your family from monthly Wellness Visits through to full Live-In Care. Tell us who the care is for, and checkout is handled securely in the app.
Step 1 of 6We Build Your Care Team
A dedicated care coordinator takes on your case and assembles your team, a lead nurse plus named backup nurses, so cover never rests on one person.
Step 2 of 6Your Team Is Confirmed
You're introduced to your nurse and your coordinator, and together you agree a date and time for the initial home visit.
Step 3 of 6Initial Home Assessment
Your coordinator and nurse visit together to assess needs in the home, agree the care plan, and set the day care begins.
Step 4 of 6Care Begins
Your coordinator activates care. Your nurse logs every visit, and you can follow progress and message your coordinator from the app at any time.
Step 5 of 6Monthly Review & Renewal
At the end of each month we review how care is going with you, then renew, adjust, pause, or stop the package, whatever your family needs next.
Step 6 of 6Why Choose Supracarer?
Experience the difference with our comprehensive healthcare platform designed for your convenience
A Care Team, Not Just One Nurse
Every family gets a lead nurse plus named backup nurses, and full-time packages add a second nurse who rotates days with the lead. If your lead nurse cannot attend, someone already on your team steps in.
A Coordinator Accountable for Your Care
Your care coordinator assembles your team, joins the first home visit, activates your care, and keeps watch over the visit logs. One person is answerable for how your care is going.
Care Begins With a Home Assessment
Before any routine starts, your coordinator and lead nurse visit your home together to meet the care recipient and agree the plan in person. Care is only activated once that assessment is done.
A Written Record of Every Visit
Your nurse submits a care log after each visit covering what was done, how the care recipient was doing, and anything worth flagging. You can read every log in the app, even when you cannot be there.
Verified Nurses
Every nurse submits their Ghana Card and Nursing PIN card for review. Nobody is offered a place on a family's care team until that verification is complete.
Flexible Work, Paid Within 24 Hours
Offers only go to nurses who have their availability switched on, and every offer is theirs to accept or decline. Payouts follow at the end of the package duration, paid within 24 hours of the request once the family's payment has come in.
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Get Answers to Your Questions
Everything you need to know about Supracarer and how we can help you
Still have questions?
We're here to help 24/7
Yes. Supracarer runs on our mobile app, which is where you choose a package, meet your care team, follow visit logs, message your coordinator, and handle payments. The app is launching soon.
We are starting in Ghana, and all care packages are priced in Ghana Cedis.
Your coordinator is the person accountable for your care. They assemble your care team, join the initial home assessment, activate your care, keep an eye on the visit logs, and stay reachable in the app if anything needs attention.
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